I have never dealt with a company that has
improved on their customer service year after year the way FineLine Lakeshore
Service has. When I first began using your installation service 3 years
ago, I was impressed with how professional each of your employees were
as you installed and removed my dock during the boating season.
During my second year of using your company my dock
was destroyed in a severe storm. Your entire staff
appeared immediately after the storm, secured the
remains of my dock and boat house and within 2 days completely rebuilt
a new dock system and boat house
for me.
I never expected this kind of service and response from a dock company.
Last year your sales team and installation crew worked together to insure
that the 2 PWC lifts I recently purchased from your company, my 10,000
lb boat lift and entire dock system were installed and ready
to go on the date I had requested, just prior to a major boating holiday.
FLS has shown me what service is all about when choosing a dock company
for dock sales and installation.
I cherish my time spent on the lake during the summer boating season
and FLS has always made it an enjoyable one. Thank you FLS for your commitment
to your customers.
Todd Theilmann
Casco Point, Lake Minnetonka
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